Frequently Asked Questions


No. The jump should be clean when you get it. Exotic Inflatable LLC cleans and disinfects after every rental. All of our inflatables were just purchased Summer 2020 and Spring 2022; they are brand new, so we strive to keep them in like new condition.
If you need to cancel, you MUST call and/or send an email.
Your $50 Credit Card deposit is NON refundable. Any cancellations made with less than a 48 hour notice are subject to no refund.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 251-533-6728

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