Frequently Asked Questions


FAQs




That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call days in advance to confirm that someone will be at the party location.
Yes all orders require a $50 Credit Card deposit. The are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Yes. There is a link in your receipt once you've ordered or you may contact our office and we will be happy to email you a copy.
If you have any other questions, please feel free to call us any time at: 251-533-6728




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